MTN Ghana set to intensify SIM registration exercise

The Chief Executive Officer of MTN Ghana, Selorm Adadevoh, has said that the company is intensifying its efforts to get customers registered as the SIM registration exercise draws to a close at the end of July 2022.

Speaking at the 2022 MTN Media and Stakeholder Fora in both Accra and Kumasi, Mr Adadevoh revealed that as at May 2022, 16.5 million customers had linked their Ghana cards to their SIM numbers, representing 58% of the customer base with 10.2 million completing the registration exercise representing 39% of the Customer base.

“More work needs to be done and for the next five weeks, we are ramping up efforts to get more customers to register their SIM cards to continue to stay connected. I encourage all our customers to go and get the registrations done fully”, he said.

He mentioned that MTN Ghana had rolled out several initiatives to ramp up efforts in the next five weeks. The initiatives include institutional activations, community activations, town/market storms, blitz activations, bus terminal activation and door-to-door activations.

Mr. Adadevoh indicated that, so far, over 6,700 institutional activations had been completed. Registration Points (RPs) are expected to increase to 7,000 including MTN Branches, Connect Stores, Field Teams and External Agents.

MTN Ghana was also engaging the National Identification Authority to facilitate the registration of customers.

In October 2021, the Ministry of Communications and Digitalisation (MoCD) launched a nationwide SIM Card Registration Exercise.

The exercise which had an initial deadline of March 31, 2022, was extended to July 31, 2022.

The exercise is expected to develop and build a comprehensive SIM database, curb fraudulent activities and secure SIM Card based transactions, and get more accurate data to regulate the industry better.

Source: MyJoyOnline

Vodafone Cash introduces Overdraft feature for customers

Vodafone’s mobile financial service, Vodafone Cash, has introduced a unique credit option called ‘Vodafone Cash Overdraft.’

This feature enables customers to seamlessly borrow money to complete specific transactions without experiencing a decline due to insufficient funds.

This new service offers Vodafone customers much more convenience while purchasing a bundle, paying bills, and sending money across all networks, as it eliminates the abrupt drop customers experience during a transaction because of inadequate funds.

Commenting on the new service, David Umoh, Director of Consumer Business Unit at Vodafone Ghana, said:

“Innovation is one of our fundamental tenets as a technology organisation. This is why we continue designing products and services that create customer value. Vodafone Cash Overdraft is no different. The service aims to provide customers with instant cash to perform their important daily transactions.

“I am confident that this new service will provide customers with convenience and improve financial inclusion in the country. I urge all Vodafone customers to take advantage of this new offer to enjoy enhanced financial services.”

The 30-day credit service, which is underwritten by Consolidated Bank Ghana, has a 0.23% daily interest and has been provisioned to deduct from customers’ Vodafone Cash wallets when they load up their accounts.

Since its inception, Vodafone has been focused on helping liberalise the mobile money platform to embrace all and sundry.

In line with this objective, Vodafone Cash has been proactive in the introduction of innovative and industry-first initiatives and campaigns to promote financial inclusion.

These include the complete waiver of charges on money transferred to any network via Vodafone Cash. This service has brought a great deal of relief to Ghanaians following the introduction of e-levy.

Source: MyJoyOnline

Theft of telecommunication equipment is a national security threat – Airtel Tigo

Director, Network Service Operations and Enterprise at Airtel Tigo has described as a national security threat, nationwide theft of equipment and telecom materials of Telecommunication companies. He added that the menace has the potential to plunge the country into chaos.

Mr. Stephen Zoroaster’s warning comes as a Kumasi Circuit Court granted bail to two persons, accused of posing as engineers of the company with the intention to steal equipment at a cell site at Atimatim, a suburb of Kumasi.

AirtelTigo has recorded 68 of such theft cases across the country in the last 2-years.

“Since August, 2020, we have had 68 theft cases where they go and they scatter everything; sometimes everything in our cabinet,” Mr. Zoroaster said.

Mobile telephony firms continue to reel under the negative impact of equipment and material thefts at their cell sites.

“We need to replace all the equipment stolen and that takes money. Sometimes, they need to be manufactured and all these take time,” he said.

“Imagine the impacts on the people whilst these services are down. We are providing AirtelTigo money. As a service, we are providing voice service; we are providing enterprise services to businesses. When these theft cases happen, all the businesses, all the people within the specific area where the theft impacted, all the services go down. Sometimes it takes days and even week to get the services restored,” Mr. Zoroaster bemoaned.

The suspects
Felix Dugan Apprey and his accomplice, identified only as Annor, posed as engineers of AirtelTigo, climbed the company’s mast and succeeded in allegedly removing a Radio Transceiver equipment at the cell site at Atimatim in the Ashanti region on April 20, 2022. Some workers of the firm blew the alarm leading to their arrest.

The duo made their second appearance before a Kumasi Circuit Court on Thursday and were granted bail in the sum of GHC200,000 with two sureties to be justified.

The Court asked Police prosecutors to furnish defense counsel with all disclosures and witness statements to set the stage for a Case Management Conference. Mr. Stephen Zoroaster bemoaned the frequency of such attacks.

“The impact is on the economy; the impact is on national security due to the activities of these unscrupulous Ghanaians.” Hearing resumes on July 12, 2022.

Source: Ohemeng Tawiah(MyJoyOnline)

Airteltigo ‘To Gu me so’ reloaded to expend over ¢1m in cash prizes

AirtelTigo is set to reward its customers with over ¢1.0 million in the “To Gu Me So” Reloaded Promotion launched today.

To Gu Me So Reloaded is a target-based promo designed to reward customers with weekly cash prizes, and this edition seeks to provide equal opportunities for all.

The promotion will run from 6th June 2022, through to middle of September 2022 and thousands of customers across the country will be rewarded weekly.

Unveiling the promotion, Chief Marketing Officer of AirtelTigo, Atul Narain Singh said, “last year, with the introduction of AirtelTigo “To Gu Me So”, we were able to make the lives of our customers better by showering on them lots of cash, call minutes, and data. This is evident in the testimonials we received from customers all over the country.”

He continued, “Based on feedback from our customers and the success of last year’s To Gu Me So, we are excited to introduce to you today, a reloaded version of the promo dubbed “AirtelTigo To Gu Me So Reloaded” with the aim of rewarding thousands of customers in the course of the promo.

Airteltigo ‘To Gu me so’ reloaded to expend over ¢1m in cash prizes
Expounding further on how the promotion works, Abubakari Halidu, Chief Sales Officer at AirtelTigo said, “Customers will be assigned two weekly targets: One for AirtelTigo Money (ATMoney) and another for Voice/Data Usage. Customers who achieve the ATMoney target will receive 10 tickets to enter the weekly draw, while achieving their Voice/Data targets will get them five tickets. Customers achieving both targets will get 20 tickets to enter the weekly draw. All the accumulated tickets during the promo will be added to the grand prize draw to increase the chances to the grand draw”.

He noted that customers must dial *500# to check their targets, do more ATMoney: Cash transfers, payments & cash withdrawals, make more calls, browse more, buy more bundles and subscribe to Value-Added Services to meet their unique targets to earn tickets to enter the weekly and grand draw.

“It is important to note that this promo is for AirtelTigo prepaid customers who are 18 years or above. Since this promo is based on chance, we are working with the Gaming Commission of Ghana to provide a reliable and transparent method of selecting winners in weekly and grand draws”, he reiterated.

The AirtelTigo To Gu Me So Reloaded Promo will reward customers every week with Cash Prizes till the end of the promo in September 2022 when the Grand Cash Prizes of ¢125,000, ¢50,000 and ¢25,000 would be rewarded to the Overall Winner, First and Second Runners-Ups respectively.”

Source: Joy Business